RingTwice — know about every call you miss

How it works

Three steps, and your phones stay as they are.

1 · Forward

You turn on busy and no-answer forwarding with your phone company, pointed at your RingTwice number. For most lines it is a star code or a setting in the online account. I send your carrier's steps.

2 · Answer

The caller hears your business name. They press 1 to ask for a callback and give the number to call, or they leave a message, or they hang up.

3 · Email

You get one email per call saying what happened, with the callback number the caller confirmed or their message as audio.

What works today · verified 2026-10-05

The answering flow is built and proven with live calls.

Today it runs as the measurement line of the Call Flow Audit. RingTwice is the same flow offered on its own. Everything below was exercised with real calls on 2026-10-05 unless it carries its own date.

Answers in your business name

Busy calls, unanswered calls and after-hours calls that your phone company forwards are answered with your business name. You keep your number, your phone company and your phones.

A callback number the caller confirmed

A caller who presses 1 gives the number to call by keypad or by voice, hears it read back, and confirms it. Caller ID is never used as the callback number.

Messages, as audio

A caller who stays on the line leaves a message of up to two minutes, and it reaches you as audio.

Hang-ups, on the record

A caller who hangs up without choosing is still recorded: the time, and the caller ID labelled as what the phone network showed, never as a number the caller confirmed.

One email per call

Each call sends one email with its outcome: callback requested, message, or missed.

Recordings do not linger

The phone carrier's copy of a message is deleted once it has been delivered. Audio kept for your account is deleted after 90 days by the storage's own rule, read back on 2026-10-11.

Forwarding steps, with sources

Forwarding steps for 44 US carriers and phone systems, each cited to the carrier's own page, read between 2026-10-05 and 2026-10-10.

Built, being verified on production · check date 2026-10-14

Your own account, on the same flow.

These are built and running on the production service. They are being checked with real calls; until 2026-10-14 they are not in the list above. If a check fails, this page says so.

Built · being verified

Lines and the call list

Several lines in one account, each with its own RingTwice number
The call list: the outcome, the callback number, message playback and a "called back" mark
Your callback promise for each line, "within an hour" or "the same business day", printed in every callback email

Built · being verified

Your hours

Business hours and closed dates for each line, in the line's own time zone
An after-hours greeting that tells the caller when you open next, and a next-business-day callback promise

Built · being verified

Urgent calls

The caller presses 2 and it rings your on-call phone, which connects only when the person there presses 1
Four choices of when: whenever you are closed, only during your hours, at all times, or every day between two times you choose
Your on-call number is confirmed with a code call before it is used; if nobody takes the call, the caller can still ask for a callback

Built · being verified

Spanish for callers

A line can greet and guide callers in Spanish: the prompts, the number read back, and yes or no by voice
Your alerts stay in English and say which language the caller heard

Built · being verified

The dashboard

Open callbacks, oldest first
This week against last week
Missed calls by hour and by weekday, time to call back, and repeat callers
Your gap: the hour band where most of your calls are missed
A lost-revenue estimate from your own numbers

Built · being verified

Reports

The weekly report: an email every Monday morning with last week against the week before, your gap and your repeat callers
CSV export: every call as a spreadsheet file

Built · being verified

The forwarding test call

A test call from your RingTwice number rings out at your business line and confirms the forward arrives back
Your carrier's steps are shown during setup, from the catalog above

Built · being verified

Sign-in by email link

No password: you sign in with a link sent to your email
The link works once and expires after 15 minutes

Coming · with dates

Ring my team, self-tests and a free trial, with billing.

None of these is available yet. Each carries the date it is planned for; when a date moves, this page changes with it.

Planned for 2026-10-29

Ring my team

While you are open, up to 3 of your people are rung, one after another or all at once
The first to press 1 takes the call; if nobody does, the caller can still ask for a callback
Included in Office, Multi-site and the trial, not in Starter

Planned for 2026-10-29

Self-test buttons

Test your forwarding, a sample alert, your greeting, your urgent line and this week's report whenever you like
Every result kept in a checks history

Planned for 2026-10-29

The no-card trial

Fourteen days free from your first passed forwarding check, with no card
Paid service starts only when you choose to keep RingTwice on; nothing is charged automatically, and you can cancel any time
Until then nothing is charged; the first ten businesses are set up by hand

Where it fits

Six moments when the phone rings and nobody can pick up.

Each one uses only what works today. Where a moment would use something still being verified or coming, it is marked.

Home services

On a job, phone in the truck

The office line rings out while you are under a sink. The call forwards, the caller presses 1 and confirms the number to call, and the email is waiting when you get back to the truck.

Legal intake

In court, or with a client

A new caller reaches your firm's name instead of a ring with no answer. They leave a message, and you listen to it as audio at the next break. If they hung up instead, you still have the time and the caller ID.

Property management

A tenant calls after hours

Tonight it is an unanswered call like any other: the tenant hears your company's name and asks for a callback or leaves a message, and the email is in your inbox. It does not ring anyone.

Being verified, check date 2026-10-14: an urgent line during hours you choose, so the caller can press 2 to ring your on-call phone.

Retail or local shop

Lunch rush, one person on the floor

The line is busy while you ring up a customer. Busy calls forward too, so the next caller hears your shop's name instead of a busy signal and can ask you to call back.

Professional services

Back-to-back meetings

The afternoon's missed calls arrive one email each. A callback goes to the number the caller confirmed, not a main line their caller ID happened to show.

Two locations

Two shops, two phone companies

Each location forwards with its own carrier's steps from the catalog, and each missed call sends its email.

Being verified, check date 2026-10-14: several lines in one account, and the dashboard with missed calls by hour and weekday for each location.

The honest comparison

Why not just add a phone line?

A new phone system

Replaces how your phones work.

Your number is ported to the new provider
New phones or apps for each person
A monthly fee per person
Voicemail when nobody answers: it does not ask for a callback number and confirm it, and it does not email you about the caller who hung up without leaving one

RingTwice

Sits behind the line you already have.

Keep your number, your phone company and your phones
One forwarding setting with your phone company
A callback number the caller gave and confirmed
An email for the caller who hung up, too
One price per business, not per person

RingTwice is not a phone system. It does not transfer calls or replace a menu, and today it does not ring your staff. If you need those, a phone system is the right purchase, and RingTwice can still sit behind it.

Launch pricing

Priced per business, not per line.

Launch pricing for the first ten businesses, confirmed in writing before any charge. No charges are live yet. Cancel any time. More than one line in an account is being verified, check date 2026-10-14.

Starter

$19 a month

One line, with about 100 caught calls a month.

Office

$39 a month

Up to 5 lines, with about 300 caught calls a month.

Includes the weekly report, being verified, check date 2026-10-14.

Multi-site

$99 a month

Up to 15 lines across your locations.

Optional · done-for-you setup

$149 once, free for the first ten

I set up forwarding with you, place the test calls, and hand you the first week's record. Free for the first ten businesses.

A business measured by the Call Flow Audit keeps the same line; its first month on RingTwice is included.

Who it is not for, and what it does not do

Not for healthcare practices until a business associate agreement chain exists.

Callers can leave health details in a message, and the services that carry and deliver it do not yet all sit under a business associate agreement. So RingTwice is not offered to dental, medical or other healthcare offices, and it is not HIPAA-covered. The setup form refuses those business types. I will say so here when that changes.

Automated voice agents

No automated agent talks with your callers. They hear recorded prompts and choose with the keypad or their voice.

Texting

RingTwice sends no texts, to you or to the caller. Texting waits on carrier registration and has no date.

Questions

Short answers.

Do I change my number?

No. You keep your number, your phone company and your phones. Only busy and unanswered calls are forwarded, and you turn forwarding off with the same steps.

What does my caller hear?

"Thanks for calling" and your business name, "Sorry we missed you. Press 1 to ask for a callback, or stay on the line to leave a message."

What if they hang up?

If they hang up after the call reaches RingTwice, you get an email with the time and the caller ID. A caller who hangs up while your own phone is still ringing never reaches RingTwice; where your carrier lets you shorten the rings before forwarding, fewer are lost that way.

Do you record my calls?

No. RingTwice hears only the calls your phone company forwards because nobody answered or the line was busy, and it records only a message the caller chooses to leave. The carrier's copy is deleted once it is delivered; audio kept for your account is deleted after 90 days.

What happens after hours today?

An after-hours call is an unanswered call: it forwards, the caller hears the same greeting, and you have the email when you next look. Being verified, check date 2026-10-14: business hours and closed dates, with an after-hours greeting that says when you open.

Can I cancel?

Yes, any time. Nothing is charged today, and the launch price is confirmed in writing before any charge.

One ask

Put my business on the first ten.

What happens next

I reply within one business day.

You get your carrier's forwarding steps, the date your business can start, and the launch price in writing. Nothing is charged for asking. If your phones keep a call log, I may suggest the audit's free check first, so you know the size of the gap before you pay to catch it.

Four answers. No phone numbers are asked for here; the line's number comes later, on the forwarding steps.

Your business

Your data on this page

What this page stores: nothing beyond the email it sends.

The early-access form

Sends one email to me through Resend with the four answers you typed and nothing else. I keep that email for up to 24 months, or delete it sooner if you ask. No caller number is involved, and the form refuses anything shaped like a phone number.

The letter

Your address goes to beehiiv, which sends the letter and asks you to confirm before the first one. This site keeps no copy. Unsubscribe from any letter.

When RingTwice runs your line

Callers' numbers and messages are kept for 90 days under RingTwice's own privacy terms. The Call Flow Audit's promise never to store a caller's number stays with the audit. Site analytics are described in the privacy policy.